Customer Service Rep/Office Assistant
RDI RDI Carle Place, NY Carle Place, NY Full-time Full-time $19 an hour $19 an hour 1 day ago 1 day ago 1 day ago Are you known for your awesome people skills? If you are someone who has a positive outlook on life, and thrives in a customer-focused role, we would love to hear from you.
We are looking for a vibrant and enthusiastic Customer Service Rep to join our team.
The ideal candidate will be someone who is delightful, radiates positivity, and genuinely enjoys helping others.
Duties/
Responsibilities:
Answer Telephones Assist customers with web/email/phone orders and price quotes Respond to customer inquiries via phone, email, and chat in a friendly, timely and professional manner Listen attentively to customer needs and provide personalized assistance Provide accurate information about our products and services Problem-solve and resolve customer issues with patience, empathy and understanding Enter orders and process production bags Follow up and ensure that orders are shipping in a timely manner Expedite orders by checking schedules; verifying status; providing reminders Prepare UPS/FedEx/USPS shipments Receive and log in all incoming mail Verify items received by inspecting condition of items; comparing count/measure of items to purchase order and packing list; noting discrepancies Build rapport with customers to create a positive experience Collaborate with team members to ensure a seamless customer experience Maintain a positive and helpful attitude at all times Experience and Skills Required:
1-2 year customer service/retail experience Awesome Phone Personality Ability to multitask and prioritize as necessary Exceptional interpersonal and communication skills both verbal and written Excellent time management skills Detail oriented, organized and neat Knowledge of Excel, Word and Outlook.
Ability to work independently and as a part of a small office environment Empathy and patience in dealing with customer concerns Ability to remain calm and courteous under pressure Focus Resolving Conflict Analyzing Information Problem Solving Multi-tasking Proactive A genuine passion for helping others Work schedule is M-F Start:
Immediately Communication method(s) used:
Email Phone This Job Is:
Open to applicants who do not have a high school diploma/GED A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Work Remotely No Job Type:
Full-time Pay:
$19.
00 per hour Expected hours:
35 - 40 per week
Benefits:
401(k) Paid time off Experience level:
1 year 2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Carle Place, NY:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for a vibrant and enthusiastic Customer Service Rep to join our team.
The ideal candidate will be someone who is delightful, radiates positivity, and genuinely enjoys helping others.
Duties/
Responsibilities:
Answer Telephones Assist customers with web/email/phone orders and price quotes Respond to customer inquiries via phone, email, and chat in a friendly, timely and professional manner Listen attentively to customer needs and provide personalized assistance Provide accurate information about our products and services Problem-solve and resolve customer issues with patience, empathy and understanding Enter orders and process production bags Follow up and ensure that orders are shipping in a timely manner Expedite orders by checking schedules; verifying status; providing reminders Prepare UPS/FedEx/USPS shipments Receive and log in all incoming mail Verify items received by inspecting condition of items; comparing count/measure of items to purchase order and packing list; noting discrepancies Build rapport with customers to create a positive experience Collaborate with team members to ensure a seamless customer experience Maintain a positive and helpful attitude at all times Experience and Skills Required:
1-2 year customer service/retail experience Awesome Phone Personality Ability to multitask and prioritize as necessary Exceptional interpersonal and communication skills both verbal and written Excellent time management skills Detail oriented, organized and neat Knowledge of Excel, Word and Outlook.
Ability to work independently and as a part of a small office environment Empathy and patience in dealing with customer concerns Ability to remain calm and courteous under pressure Focus Resolving Conflict Analyzing Information Problem Solving Multi-tasking Proactive A genuine passion for helping others Work schedule is M-F Start:
Immediately Communication method(s) used:
Email Phone This Job Is:
Open to applicants who do not have a high school diploma/GED A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Work Remotely No Job Type:
Full-time Pay:
$19.
00 per hour Expected hours:
35 - 40 per week
Benefits:
401(k) Paid time off Experience level:
1 year 2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Carle Place, NY:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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